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PRIVACY POLICY

Last Updated: November 5, 2025

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This Privacy Policy explains how Nacher Wellness (Pty) Ltd ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website (the "Website") or engage with our communication channels.

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We are committed to ensuring the privacy and protection of your personal information in accordance with applicable South African data protection laws (including POPIA).

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1. Information We Collect

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We only collect personal information that you voluntarily provide to us when you subscribe to our communication channels (Email or WhatsApp). The types of information we collect include:

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  • Contact Data: Your name, email address, and mobile phone number.

  • Communication Data: Records of your correspondence with us.

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We do not collect sensitive personal data or information related to corporate clients' employees unless explicitly provided for the purpose of service delivery under a separate, formal contract.

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2. How We Use Your Information

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We use the information we collect for the following purposes:

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  • Communication: To send you updates, newsletters, marketing materials, and promotional information related to our service offerings (Immersive Reset Day, Wellness Bar, Employee Well-being Programme, etc.).

  • Service Information: To inform you about changes to our services or new offerings.

  • Feedback and Improvement: To improve the quality of our communications and service offerings.

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3. Sharing Your Information (Third-Party Disclosure)

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Nacher Wellness (Pty) Ltd does not sell, rent, or lease your personal information to third parties for their independent marketing purposes.

Your data will only be shared in the following limited circumstances:

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  • Consent for Collaboration: Where Nacher Wellness enters into a partnership, competition, or similar collaborative venture, and the sharing of specific, required participant data is explicitly disclosed to you at the time of entry or subscription. In such cases, you will be given the option to consent or decline participation and the associated data sharing.

  • Legal Compliance: If required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect the rights and safety of Nacher Wellness (Pty) Ltd.

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4. Your Data Rights

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Under South African law, you have rights regarding your personal data, including the right to:

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  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any information you believe is inaccurate or incomplete.

  • Objection/Deletion: Object to the processing of your data or request that we delete your personal information (unsubscribe).

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To exercise these rights, please contact us using the information provided below. We will respond to your request within the legally required timeframe.

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5. Contact Information

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

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  • Email: hello@nacher.co.za

  • Address: Silo, 5th Floor, The Old Biscuit Mill, Woodstock, Cape Town, 7925

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